If you find yourself continually getting logged out of HapYak, here are a few tips that can help.
- Ensure you only have one window / tab open with HapYak at a time and that you are only logged in as one user.
- If you are testing a HapYak landing page, try opening those in an incognito window rather than the same window as the HapYak editor.
- Likewise if you're opening up windows with an OVP (Brightcove, Wistia, Vimeo, YouTube, etc...) or an LMS / CMS, try opening those in an incognito window.
- If the issue persists, the next time you are logged out grab a quick screenshot of your console (here's how to do that) and email it to firstname.lastname@example.org